FREQUENTLY ASKED QUESTIONS

Everything you need to know about the product and billing.
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Can I test the service for free?

Yes, you can use the service for free, as long as you need. The major limitation is that we will only check your observed pages every 24 hours. This way you only use a fraction of our monitoring infrastructure, and still get a fully functional service. WIN-WIN!
You can monitor up to 5 pages for free.

I am about to buy a MacBook Pro this month and I'd like to track offers and get a notification as soon as the price changes. After that I won't need the service hence I don't want to subscribe. How can you help me?

You can use the service for free, just keep in mind we will only check your observed pages every 24 hours, and you can observe up to 5 pages this way.
If you need more pages and higher check frequencies, you need to choose one of our paid plans. You can cancel your subsciption anytime, if you only need it for 1 month.

What if I'm not satisfied with the service after I subscribe?

You get 7 day refund policy which means you still have 7 days to change your mind and get your money back.

Where can I see history of changes of the page I'm observing?

You will get a link in your notification, as soon as change is detected. Alternatively, you can log in to the service, go to the Observed Pages section and click 'History' button next to your observed web page.

How can I stop observing a web page?

Click the 'Unsubscribe' link on the bottom of the notification email. Alternatively, you can log in to the service, and manage your pages in the Observed Pages section.

I'm not able to observe what I want. Can someone help me?

Yes, we provide technical support - just contact us and describe your problem.
You can schedule a phone call as well.

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